YO! Sushi Solihull Touchwood

Amazing staff, service and experience 25 Jan 2012

I just wanted to thank all the wonderful staff at the Solihull Yo! Sushi for making my birthday so special. They were so welcoming and accomodating to my wheat allergy . They just eally made it a treat. ... (read more)I can't thank them enough. They sang and everything! Thoroughly amazing visit.

Very happy Customer,

Belinda

Customer service 24 Jan 2012

I thought that the staff at the solihul go sushi were absolutely brilliant. My fiancé and I were lunching at the restaurant and ordered a 2 of the specials thd beef dish and a salmon dish. They realised ... (read more)they had ran out of the beef on the restaurant and had to go to the stockroom fridge to get more out they apologised for the wait and kept us updated. This alone was great service, for the salmon dish they did not know the last salmon dish was gone and apologised and ask me if I would like to try another I then picked another salmon sushi roll this was unfortunately sold out. I did pick the scallop special which was superb. The female chef that was making my order was absolutely fantastic, she was very apologetic with the problem and I thought she went above and beyond to look after me. The male chef that was making the beef dish also went above and beyond with his service. The manager that was serving us was brilliant aswell. He apologised for the inconvient and even gave me a complimentary sushi hand roll which really was very generous. I would recommend all my family and friends to eat there not just for the food but for the great customer service. Please pass my thanks to them.

Clean and pleasant place, great staff! fab food! 18 Oct 2011YO! Lover

We have been going to this place for a few months now, at least once a week. ... (read more)The staff are friendly and have excellent customer service skills. The Managers are friendly and encouraging of their staff. We are made to feel welcome, we are encouraged to try the latest dishes, the service is efficient and good. The food is top quality and this is why we keep going back, and taking friends along to try the food too.